Returns & Refunds
Cancellations:
After 24 hour period, of order being processed, we're unable to cancel any orders due to them being registered within the warehouse, we are unable to pull the shipment back.
However, if you no longer wish to have the order, you will have an option of refusing it upon delivery, or paying for the shipping expenses and returning the product to our warehouse.
As soon as we receive the order in either cases, we will honor the money back guarantee.
Returns:
Return shipping costs are at the customer's expense. However, as soon as we receive the product, the order will be immediately refunded at 100%!
Change of address:
If you wish to change your delivery address, please send us an e-mail with your order number, the current delivery address and the address you wish to change. We can change the address until your order leaves our factory (24 hours). We cannot change the address afterwards.
1 Year Warranty:
We offer a 3-day warranty with every order. While we offer a one year offer with every order, for the refund to be made your request must fit certain conditions that will be reviewed upon receiving your message.
Lost parcels:
If your parcel is lost in transit, we will gladly replace it by ensuring that your order reaches you. If you do not wish to replace the parcel, we must wait 14 days before refunding the order should the parcel reach you. If you don not wish to replace the parcel we still must have still 1 additional attempt of replacing the parcel regardless before we can assist you additionally.
Change of Decision:
We know sometimes you may not want your product or decide you do not need it anymore, which is why we offer the 1 year warranty! It is zero risk for you. If it comes damaged or you decide to change your mind, please contact us and we can arrange a return.
For any questions or concerns, contact us at:
blissfulglow@gmail.com
After 24 hour period, of order being processed, we're unable to cancel any orders due to them being registered within the warehouse, we are unable to pull the shipment back.
However, if you no longer wish to have the order, you will have an option of refusing it upon delivery, or paying for the shipping expenses and returning the product to our warehouse.
As soon as we receive the order in either cases, we will honor the money back guarantee.
Returns:
Return shipping costs are at the customer's expense. However, as soon as we receive the product, the order will be immediately refunded at 100%!
Change of address:
If you wish to change your delivery address, please send us an e-mail with your order number, the current delivery address and the address you wish to change. We can change the address until your order leaves our factory (24 hours). We cannot change the address afterwards.
1 Year Warranty:
We offer a 3-day warranty with every order. While we offer a one year offer with every order, for the refund to be made your request must fit certain conditions that will be reviewed upon receiving your message.
Lost parcels:
If your parcel is lost in transit, we will gladly replace it by ensuring that your order reaches you. If you do not wish to replace the parcel, we must wait 14 days before refunding the order should the parcel reach you. If you don not wish to replace the parcel we still must have still 1 additional attempt of replacing the parcel regardless before we can assist you additionally.
Change of Decision:
We know sometimes you may not want your product or decide you do not need it anymore, which is why we offer the 1 year warranty! It is zero risk for you. If it comes damaged or you decide to change your mind, please contact us and we can arrange a return.
For any questions or concerns, contact us at:
blissfulglow@gmail.com